Chennai: Public sector Indian Bank on Saturday launched ‘IB Saathi’ initiative to provide an integrated ecosystem for all stakeholders in the financial sector. Indian Bank said in a statement that the ‘IB Sustainable Access and Aligned Technology for Total Inclusion’ (SAATHI) initiative seeks to provide a better experience to customers in providing basic and advanced banking services.
Banking representatives will play an important role in this. The bank’s Managing Director (MD) and Chief Executive Officer (CEO) S L Jain launched the initiative at the corporate office. Through this initiative, Indian Bank intends to provide basic banking services for a minimum of four hours per day in certain designated branches while its banking representatives will provide services directly at the doorstep of customers.
Indian Bank plans to deploy around 5,000 banking correspondents by March, 2024 and this is expected to increase the reach and availability of the bank. This public sector bank currently has about 10,750 banking representatives and 15 corporate business representatives.