Mumbai At least 300 passengers of a Vietjet flight were stranded here after it was disrupted. The plane was going to Ho Chi Minh City in Vietnam.
According to a passenger, they had to wait at the city airport for nearly 10 hours due to a glitch in the plane.
A passenger, on the condition of anonymity, alleged that the airline did not provide hotel accommodation or food for passengers despite long waiting times. Under DGCA rules, if a flight is delayed beyond the scheduled time , then the airline concerned will have to make arrangements for the boarding and lodging of the passengers.
Vietjet later said in a statement that “flight number VJ884 from Mumbai (India) to Ho Chi Minh City was scheduled to depart at 01:00 local time on 26 May, however was delayed at 20:00 local time due to operational reasons.” Had to reschedule at 30 pm. ”””’ The company said, ′′ Passengers of the affected flight are being helped as per the airlines’ policy, which includes hotel, food, beverages and other help. Passengers will have to request for this.