Attention Woman lost 81 thousand while recharging set top box online

New Delhi. A Mumbai woman was trying to recharge her set-top-box online when she faced some issues in making the payment. The woman searched the customer support number of her DTH service provider on the internet for help. They got the helpline number online. However, as soon as he dialed the call and spoke to the alleged customer service officer, about Rs 81,000 was stolen from his bank account.

Cyber ​​fraud is increasing rapidly
In a new case of cyber fraud, a 47-year-old woman, a resident of Kannamvar Nagar, Vikhroli (East), was facing a problem in online recharge of her set-top-box, for which she found the online customer care number to fix it. . She made an online recharge of Rs 931 on March 5 and was waiting for the DTH service to resume. However, even after recharge, he did not get the recharge confirmation message, nor was the set-top-box balance updated.

To fix this problem, he searched the customer care support number online where he found a ‘helpline’ number. Contacted on the phone number but no response received. The next day he got a call from an unknown person who introduced himself as a customer care executive.

Mistaking it as a genuine call, the woman shared her query with the man who later asked her to download the remote access application on his phone. As soon as the woman activated the remote access application, she started receiving OTPs and later received messages for unauthorized transactions. Overall, the woman suffered a loss of about Rs 81,000.

After coming to know about the online scam, the woman reached the police station and lodged her complaint. Police registered a case under relevant sections of Indian Penal Code and Information Technology Act and investigation is on.

How did this fraud start
How was this cyber fraud started? It is clear that the helpline number she contacted was fake and the person who claimed himself to be a customer care executive was a scammer. The scammer tricked the woman and managed to get her to download a remote access application. Using the app, the fraudster gained access to the woman’s smartphone and using her personal details and OTP, he managed to steal money from her bank account.

Do not share OTP with anyone
Cyber ​​scam cases where fraudsters claim to be bank/platform official and convince victim to share OTP, KYC update Bank, online commerce platform asking people posing as bank/platform official to share OTP Are. However, being trapped by saying KYC update is not a new thing and even after increasing awareness by the police, people are getting trapped in the scam.

DCP Cybercrime Balsingh Rajput said that “People should know that no bank or organization is authorized to ask for bank details or pin numbers. The big thing is that educated people are becoming victims of online scams and lakhs of rupees are losing.”

keep these things in mind
Cyber ​​scams will also increase with technology, but people need to be careful. Not everyone is honest on the other side of the screen and only precaution and awareness can save you from such scams. No need to share any OTP, no clicking on suspicious links, no talking to unknown callers and no falling prey to tempting messages that promise extra money.