Boost your digital security with the help of Chakshu portal, this is how to report fake WhatsApp calls and SMS!

In the modern world, internet use has become an important part of our lives. With this we get various services and benefits, but along with it there are some unfair and wrong practices which can put people in trouble. This also includes the mechanism of fake WhatsApp calls and SMS, which can often trap people into fraud. Taking strict action on this, the Department of Telecommunications (DoT) has launched ‘Chakshu Portal’, which is a platform to report such fake calls and messages online. ‘Chakshu Portal’ is an initiative of the Government of India that facilitates reporting of fake calls and SMS on the internet. The portal also provides a means for common people to verify the authenticity of their messages. It is especially suitable for people who have become victims of any kind of fake messages or calls.

Fake calls and SMS are usually used for fraud, terrorist activities or for financial gain. The purpose of these messages differs from reality and are considered a means to deceive people and steal their personal information. ‘Chakshu Portal’ provides a safe and easy medium for people to report these fake messages. Using ‘Chakshu Portal’ is very simple. First, people have to visit the official website of ‘Chakshu Portal’. There, they can log in to their account or create a new account. Then, they will be given the option to report the fake message, where they can enter information and provide details to verify the message.

How to file a complaint

Step 1: First of all, go to the Citizen Centric Services section of sancharsthi.gov.in website by scrolling down.

Step 2: After selecting the option from the list at the bottom of this page, click on Reporting.

Step 3: From the drop-down option, select the fraud category, then upload the screenshot of the conversation.

Step 4: Enter the mobile number on which the scam call notification was sent.

Step 5: Report the scam by entering the date and time of the call.

Step 6: Enter your contact information. Check it with OTP and lodge a complaint.

How to report fake WhatsApp messages using Chakshu website

Step 1: From the Eye menu, select Medium mode of WhatsApp.

Step 2: Attach the screenshot of the message you received and select the fraud category from the drop-down option.

Step 3: Click on the suspicious WhatsApp chat window.

Step 4: Next, dial the phone number and enter the number that contains the fraudulent message.

Step 5: File a report and provide the time and date of the fraudulent call.

Step 6: Provide your personal data. After this verify the OTP.

There are many benefits of reporting fake messages using ‘Chakshu Portal’. Firstly, it protects people from fake messages that can harm them. Secondly, it educates people who are cautious and verified on the internet. Thirdly, it removes fake calls and messages from the market, thereby increasing people’s confidence in the Internet.

People do not have to face any fear in reporting fake messages using ‘Chakshu Portal’. It is secure and reliable and also assures people of the security of their data. Along with this, by using this portal people do not have to face any problem and they can easily report their problem to the government institution.

– Animesh Sharma