Money transferred on wrong UPI? Don’t worry, refund will be done in a jiffy like this

These days every second person is using UPI payment for payment. Paying any bill and transferring money has become very easy. You can send money to anyone’s account in just a few seconds. But what will happen if you make a wrong transaction through UPI?

Many people remain worried after wrong transactions, but instead of panicking at such times, they can get the money back by just following some simple steps.

• As soon as you make a wrong UPI payment, the first thing to do is call the customer service center of the bank. If you want, you can also contact the UPI service provider. Complaint can also be made by calling toll free number 18001201740. In which you will have to give all the payment information. RBI had also informed the people about this. According to RBI rules, you can get refund quickly by first informing your payment service provider about the wrong payment.
• Apart from this, if you are not satisfied with the solution, you can also file a complaint through NPCI portal. By going to the portal you will have to click on the option of What We Do. Where many options will be available. Out of which choose the option of UPI. Now go to the complaint section and enter all the information.
• If you do not get the money back even after 30 days of your complaint, then you can get the money back by filing a complaint with the Banking Ombudsman.