Social Media Guidelines: Insurance workers should be careful in personal posts, IRDAI gave strict instructions

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Social Media Guidelines for Insurance Companies Employees: Insurance Regulatory and Development Authority of India (IRDAI) has asked insurance companies to set social media guidelines for their employees. The insurance regulator says that no unconfirmed or confidential information related to the organization should be conveyed to the public by the employees. IRDAI said that insurance companies will have to ensure this. In this regard, IRDAI has issued information and cyber security guidelines to all insurance companies.

The Insurance Regulatory and Development Authority of India (IRDAI) has asked insurance companies to set social media guidelines for their employees. The insurance regulator has asked to ensure that no unauthenticated or confidential information related to the organization is disseminated through these forums.

IRDA said that the reputation of an organization is largely linked to the behavior of its employees, and social media should be used in a way that adds value to the organization’s business.

In this regard, IRDA has issued information and cyber security guidelines to all insurance companies. It has a specific section on acceptable use of social media, which states that employees should refrain from sharing any unverified or confidential information on any blog/chat forum/discussion forum/messenger site/social networking site.

IRDA also said that while making personal posts on the Internet, individuals should make it clear that these are their views and do not represent the views of the organization.

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