Big accident due to breaking of wheel hub of TATA Nexon! When the victim complained on Twitter, the company gave this reply
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A man from Madhya Pradesh shared his horrifying experience online, where his friends had a narrow escape. their Tata Nexon Due to the breakage of the wheel hub of the car, the tire got separated and the car went off the road and entered the field. This incident has raised questions on the safety standards of this popular SUV.
Tata Nexon has a 5-star safety rating but a part failure in my less than 2 year old car raises concerns. Tata Motors should take full responsibility, someone could have lost their life. I request @TataMotors to refund the towing cost and address this situation responsibly.#tatanexon pic.twitter.com/EldQXaQLXE
— Tanmay Raju (@TanmayRaju2) December 25, 2023
Accident happened while going to Prayagraj
On December 23, Tanmay Raju’s friends were going from Sidhi to Prayagraj to pick him up from the airport, when the tire of the Nexon fell apart, causing the car to fall into a field. It was fortunate that his friends were not injured.
Broken hub, useless help:
Mr. Raju told that the tire separated due to the broken hub. Disappointingly, his efforts to obtain assistance from Tata Motors proved difficult. The company sent two “useless” men with only a towing truck, who were demanding a hydraulic lift before the car could be towed.
Trapped for 28 hours, security concerns increased:
After being stranded for almost 28 hours, Mr Raju stressed the life-threatening nature of the situation. Despite this, Tata Motors still demanded payment for the towing truck. He eventually took a private towing service, which took the car to Rewa Tata Motors workshop.
Tata Motors responds, reveals past complaints:
Following the tweet, Tata Motors immediately requested Mr Raju’s contact details so he could be contacted, while others expressed similar complaints with Nexon online. Earlier this year, a Bengaluru man claimed to have received a “defective” brand new Tata Nexon.
Responding to the post, Tata Nexon wrote, “Hi @shras007, We sincerely apologize for the inconvenience. Please share your email ID via DM, so that we can assist you soon with the concerned team.”
Hi Tanmay, we’d really like to look into the concern you’ve raised. Please share your primary & alternate contact number, email ID & dealer information via DM, so that we can connect with you for further help. https://t.co/N5JQzuXk5z
— Tata Motors Cars (@TataMotors_Cars) December 25, 2023
Hub breakage in a new car raises questions:
With a car less than two years old and a 5-star safety rating, the hub breakage raises concerns about overall safety and quality control. Mr Raju urged Tata Motors to take responsibility, refund the towing costs and address the matter seriously.
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