Tech News: If you want to avoid online fraud, then follow these tips to keep your capital secure.

Cyber ​​security and online fraud have increased in number in just a few years. Generally you must have heard many such incidents. A similar case has happened with a junior doctor working in a hospital in Delhi. Actually, the doctor received a call claiming to increase his credit limit, but instead Rs 2 lakh was withdrawn from his account. However, the doctor informed the police about the incident and lodged an FIR. In this article we tell you about the guidelines and complaint process of RBI.

RBI gave instructions

When such incidents happen, the administration is also very alert about it. As we know, the increasing cases of frauds and scams are prompting the Reserve Bank of India to take necessary action to keep the money of its customers safe.

– If you have experienced such a situation before, keep yourself updated about the guidelines and regulations set by RBI.

– RBI also informed that if you are a victim of fraud due to lack of information or banking issues like phone banking, net banking, debit card, credit card or online payment gateway problems, you can file a complaint.

However, if money is withdrawn from your account due to a breach by a third party for which neither you nor the bank is responsible, the lost amount will be returned.

RBI said that if a fraud has happened to you, you will have to inform the bank in writing within 3 days. If you report it within 4 to 7 days, you will still have a chance to get your money back.

How to share information?

– If you want to share this information, then keep these things in mind. Delhi Police cyber expert Kislay Choudhary has warned that despite RBI guidelines, banks may postpone refunds. In such a situation, the entire process should be understood and necessary action should be taken.

– If online fraud has happened to you or you are facing it, then lodge a complaint at your nearest police station on the same day.

– Visit your bank to get the police receipt on the day of the fraud or the next day. You can file a fraud application in the bank and submit it along with the police receipt.

– After this you can send the soft copy of both your documents to the RBI email ID. [email protected] While sending it on CC, your bank’s email ID should also be included in the CC. You will have to complete this process within 3 days.

Why won’t you get the money back?

– Cyber ​​expert of Delhi Police has said that if the fraud information is given to the bank, police or both after 7 days, then your money will not be returned.

Apart from this, money lost in Bitcoin, online currency, online games or betting is often not recovered.