Consumer Rights Day 2023: Wake up customers, wake up, the law has given you rights, so that you do not get cheated while shopping.
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Consumer Rights Day 2023: It is very important for a consumer to know his rights. Many times people who are unaware of their rights become victims of fraud in the market. Awareness of rights helps the customer to maximize his benefits. This day provides an opportunity to make people more aware of the importance of consumer rights campaigns and making every consumer more aware of their rights and responsibilities. The government also keeps emphasizing on the protection of consumer rights and tries to involve the citizens and make them aware. It is also important to make consumers aware of these rights and incorporate them into their daily lives.
The Consumer Protection Act serves to protect consumers from defective goods, negligent services and unfair trade practices. The Consumer Protection Act contains six main rights, which include the right to protection, the right to choose, the right to be informed, the right to be heard, the right to seek redressal, and the right to consumer education.
Consumer Protection Act gives these 6 rights
Right to safety: Under the right to security, customers have the right to be protected from things that may pose a threat to their lives. With this, life or property can be saved due to the marketing policy of any goods and services.
Right to Information- Under the Right to Information, the customer has full right to get correct information about the quality, quantity, purity and price of the goods. So that no company can commit fraud with him.
Right against forcible purchase- Under this Act, customers have the right to reject goods and services if they do not like them. Customers get a chance to buy favorable things.
Right of hearing- Under the right to be heard, the customer can raise his voice against exploitation while making purchases. He can also express his views in the forum.
Customers also have the right to settle complaints. This means that any of his problems will be resolved under any circumstances.
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