Delhi Metro’s new service started Metro token-card service ended..! QR ticket facility started for passengers
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Delhi Metro Rail Corporation has introduced QR code based paper ticketing for travel on all its lines. Apart from this, DMRC is also working on the target of introducing mobile based QR ticketing by the end of this month.
If you travel daily by Delhi Metro, then there is good news for you. Delhi Metro has started a new facility to eliminate the hassle of token and card. The Delhi Metro Rail Corporation (DMRC) has introduced QR code based paper ticketing for travel on all its lines. This facility has been started for the purpose of saving the time of the passengers.
DMRC has upgraded AFC (Automatic Fare Collection) gates and token/customer care counters to support QR based paper tickets for this facility. At the same time, DMRC is also working on the target of introducing mobile based QR ticketing by the end of this month. With the introduction of this facility, the need for commuters to buy tickets by standing in line at metro stations/counters will end.
How to use QR ticket at stations
Passengers will be able to enter only from that station from where QR based paper ticket (non-refundable) has been issued. Entry is not permitted from stations other than the station of issue.
> In case of failure in revenue service, QR based paper ticket will be adjusted as per rules by applying incident fare mode at AFC gate.
> Passengers will be able to enter the metro system within 60 minutes after the QR based paper ticket is issued.
> If a passenger fails to log in to the system through the QR based paper ticket within 60 minutes of the issue of the QR based paper ticket, the ticket will become invalid. No refund will also be given to the passenger on that ticket.
>At present QR based paper ticket will be issued from one station to another station only.
> If a passenger wants to exit midway before the destination station at a station other than the one specified in the ticket, the AFC gates will not open using QR based paper tickets. In such a case, a free exit ticket will be issued to the passenger by the Customer Care Operator and the old QR based paper ticket will be taken back from the passenger.
> If a passenger wants to exit at any station beyond the destination station, AFC gates will not open if QR based paper ticket is used. The passenger will be issued an exit ticket by charging the fare equivalent to going to the next station and the old QR based paper ticket will be retained.
> No phone image/QR based copy of paper ticket will be accepted without valid ticket. During this, action will be taken against the passenger as per DMRC rules.
Passengers’ time will be saved
DMRC is working on upgradation of Ticket Vending Machines (TVMs) to issue QR based paper tickets. It is also targeted to make all AFC gates of the network QR code compliant by the end of June this year. As soon as this system starts, the compulsion of token for travel will be abolished. This will save the time of passengers.
(pc rights of employees)
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