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Employees’ Provident Fund (EPF) is a government-run retirement savings scheme for salaried employees in India. It is managed by the Employees’ Provident Fund Organization (EPFO), which has a dedicated online portal for employees to access their EPF accounts and register complaints or grievances related to their EPF contributions.
If you have any grievance related to your EPF account, you can raise it on the EPFO portal.
Here’s information on how to do it:
1. Go to the EPFO portal (www.epfindia.gov.in) and click on the “For Employees” tab.
2. On the next page click on the “Complaint/Claim/Transfer” tab.
3. On the next page you will see a link to “Register a complaint/grievance”. Click on it.
4. On the next page, you will be asked to login using your Universal Account Number (UAN) and password.
5. After logging in, you will see a form to register your complaint. Fill in the required details including the nature of your complaint or grievance, and upload any supporting documents.
6. After filling the form, click on the “Submit” button.
7. You will receive an acknowledgment receipt with a complaint reference number. You can use this number to track the status of your complaint or grievance.
8. EPFO will investigate your complaint or grievance and take appropriate action. You will be informed of the result through email or SMS.
It is important to note that you must file your complaint or grievance within a specific time limit, which is usually 90 days from the date of the incident. If your complaint is not resolved within the specified time frame, you can escalate it to the next level. You can also complain at the EPF office, or by writing to the Public Relations Officer of EPFO.
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