Online Taxi: You will get money back if you charge more fare in Ola or Uber, follow these methods to get the money back

Using online taxi services has become very simple these days. With traffic and transportation problems in big cities, people turn to online cab services to manage their daily commute. Of these, Ola and Uber are the most popular in India. But many times these services harass their users by charging extra fare. If you also face such a problem then you may need to take necessary steps on this.

Whenever you use an online cab service, you have to pay as per the fare given by the service provider. But many times it happens that the service provider increases the fare, causing huge loss to the user. In this situation, you have the right to file a complaint and you can take it forward for resolution.

In the first step, if you feel that the fare has been extended to you, you should review the bill properly. Sometimes it could be a simple mistake. If you think there is an error, you should try to resolve the issue by contacting the service provider. You can contact through online application or on their toll free number.

If your problem is not resolved, you can take your complaint to the highest authorities. You can pursue your complaint through the complaint process available online. Apart from this, you can also lodge your complaint with the transport authority of the city or district. You can even file a petition in the court.

Online cab service providers should not be ruthless to their users. If you feel you are being treated unfairly, you should definitely take action. Reaching out to organizations or administrative officials to make your voice heard will help you in getting your rights.

In the modern era, the local transportation system is changing. Online car service companies such as Ola and Uber have introduced a new medium as a convenient, safe and comfortable mode of transportation for people. However, many times people find that the fare is higher while traveling through this service and they do not get a solution for it. In such cases, the appropriate means for people to protect their rights is to complain.

Whenever a passenger is charged unreasonably high fare in the services of Ola or Uber, he should follow some simple steps to get the solution to his problem.

1. Note the location of the dispute during the journey: When you experience an unfair fare during a journey, immediately discuss the disputed price with the driver. If you take more, you can demand a refund from the driver.

2. Complaint Registration: If the refund dispute with the driver is not resolved, you can lodge a complaint on the online platform. Companies like Ola and Uber provide a sensitive complaint procedure for their passengers.

3. Use of official channels: Many times, to resolve the complaint properly, you may have to use the official channel of the company in addition to the online platform. They should relate to the sensitivity of your complaint.

4. Public Twitter Handle: If the complaint is not resolved on the online platform and official channels, you can also share your issue on the company’s public Twitter handle.

Mutual understanding, cooperation and sensitivity play an important role with online car service companies. People who use this service should be alert to protect their rights and have a literary and moral responsibility to complain to the relevant authorities in cases of unfair recovery.

– Animesh Sharma