Air India announces major digital system revamp
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Kolkata (Best Hindu News): Air India on Monday announced the modernization of its digital system, saying that several initiatives in this direction have already been completed and many more are in the process of completion.
Air India has made significant investments in partnership with world’s leading technology firms to improve its digital systems.
The airline is also investing in building a cutting edge digital and technology team with presence in Kochi and Gurugram in India as well as Silicon Valley in the US.
The digital and technology modernization effort at Air India is being led by Tata Group Chairman Natarajan Chandrasekaran and Air India Chief Executive Officer (CEO) Campbell Wilson.
We are on a mission to delight our customers and create a sustainable competitive advantage in our operations by adopting the world’s best digital technologies. The scope of technology transformation in Air India is wide and covers every aspect of the airline including commercial, engineering, operations, ground handling, finance, human resources and corporate functions.
Air India’s Chief Digital and Technology Officer Dr. Satya Ramaswamy said that we are empowering all the employees of the company. We are adopting and executing a cloud-only, mobile-friendly, design-rich, AI-infused, digital-first approach to all our technology initiatives.
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