Bank of Baroda launches video re-KYC facility for customers
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After the online application is submitted, the bank employee will complete the KYC process by making a video call. During this, the customer will have to keep PAN card, a white paper and a blue or black colored pen with him. The Video KYC call will be made between 10:00 AM to 6:00 PM on any business day.
New Delhi. State-owned Bank of Baroda (BoB) on Tuesday launched ‘Video Re-KYC’ service which will provide an alternative facility to the customers to complete Know Your Customer (KYC) related activities even without visiting their bank branch. Video KYC facility can be used only by individual account holders of the bank who are Indian citizens above 18 years of age and have their Aadhaar number and PAN card. In the first step, customers will have to apply for Re-KYC by visiting the website of BOB.
After the online application is submitted, the bank employee will complete the KYC process by making a video call. During this, the customer will have to keep PAN card, a white paper and a blue or black colored pen with him. The bank said in a statement that video KYC calls will be made on any business day from 10 am to 6 pm. With the completion of the video call, the details of the customer will be updated in the records of the Bank. The customer will also be informed about this by sending a message. Bank of Baroda started video KYC facility in the year 2021 for digital savings accounts. Now it has been extended to its traditional customers as well.
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