Facebook acted on 45 percent of user complaints in March
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Category based information is disclosed by meta. According to this, Facebook took action on about eight percent of the complaints by users in cases like ‘their account has been hacked’.
New Delhi. Meta-owned social media platform Facebook has processed nearly 45 per cent of user complaints in March 2023. At the same time, Meta Instagram has taken action on 64 percent of the complaints during this period. This information has been received from the company’s monthly report for India. Category based information is disclosed by meta. According to this, Facebook took action on about eight percent of the complaints by users in cases like ‘their account has been hacked’. In addition, 22 per cent cases were of ‘inappropriate or abusive content’ and 23 per cent of ‘bullying or harassment’.
The social media platform acted on less than one-fourth of complaints in cases where users reported obscenity or partial obscenity. Facebook received a total of 7,193 complaints from users and helped users resolve their issues in 1,903 cases. “Of the other 5,290 reports where expert review was required, we reviewed the content in accordance with our policies and took action on a total of 1,300 reports,” Meta said in the report for Facebook.
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