Maaptol App: getting less quantity of petrol-diesel or quality of goods is bad, complain on the app – getting less quantity at petrol pump or substandard goods you can now complain on this app

Maaptol App: getting less quantity of petrol-diesel or quality of goods is bad, complain on the app – getting less quantity at petrol pump or substandard goods you can now complain on this app

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New Delhi: People in the capital often struggle with the problem of getting less goods or not getting the quality of goods right. People do not know where to complain about it. Now the problem of the people has become easy. Metrology Department of the capital has prepared an app (MAAPTOL GRIEVANCE) to solve this problem of the people. This app is available on Google Play Store. Through this, people can easily reach their complaints to the department. People will have to upload the photo and bill of the goods. The complaints received on the app will be resolved in due time. The complainant will also have to write his name, mobile number and full address of the shop in the app. Complaint can be made here under Legal Metrology Act 2009. If the complainant is in the shop at the time of complaint, the app itself will trace the location. The department will have to settle the complaint received on the app in two days.

Any person can complain if the quality of the goods is not right or if he finds any discrepancy in the weight. Complaints can also be made about improper packaging or overcharge. Not only this, a complaint can also be made if the LPG cylinder is found to be short or its seal is broken. Complaints can also be made about getting less petrol, less CNG at the petrol pump.

Petrol-Diesel Price: Half the price of crude, yet the price of petrol-diesel in India is more than in Pakistan
You can complain on the app
– If the required information is not on the packet
– asking for an exorbitant price
– The reason for LPG cylinder is less
Petrol, diesel and CNG are being given less at petrol or CNG pumps
– Any other complaint

keep these things in mind

– Separate prize stickers cannot be pasted on the packet. For this, there can be a fine of up to 5 thousand rupees.
Can’t charge more than MRP. For this, there can be a fine of up to 5 thousand rupees.
Petrol, CNG, diesel and gas cylinders cannot be given underweight or without seal. For the first time, there can be a fine of Rs 10,000 and for the second time, imprisonment of up to one year, or both.
If anyone thinks that he has got less petrol-diesel, he can check it by taking petrol or diesel from the dispenser in a 5 liter jar at the petrol pump.
The delivery man of the LPG cylinder can be asked to weigh it.
Only verified scales of Metrology Department can be used.
– A complaint can be made for weighing his box with dry fruits and sweets, it is wrong.
Get the weight done only after seeing the zero on the display of the scales.

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