Max Life records highest claim paid ratio this year at 99.51%
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New Delhi (Best Hindu News): Life insurance company Max Life Insurance Company Limited has recorded the highest claim paid ratio with 99.51 percent in the financial year 2022-23.
Keeping in mind the customer’s trust in this most important point of an insurance relationship, Max Life has crossed the claim paid ratio of 99 per cent for the fourth consecutive year, the company said in a statement issued here today. With a commitment to put customers first, Max Life lives up to its promise of financially protecting customers in times of need, in line with its new campaign ‘India Ke Bharose Ka Number’.
Max Life with its robust fraud management controls has built a predictive analytics based underwriting model, which helps the company in faster and better claim management. The company is also actively striving to provide smooth and easy service and best experience to the customers. This has helped Max Life to increase customer confidence and satisfaction and increase its Net Promoter Score (NPS). In the last five years, on the back of digital investment in claims and underwriting, Max Life has continuously improved the claim paid ratio from 98.74 per cent in FY 2018-19 to 99.51 per cent in FY 2022-23.
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