New service for SBI customers, those withdrawing and depositing cash will also benefit
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New service for SBI customers: Under the new initiative of SBI, the country’s largest bank, initially five major banking services – cash withdrawal, deposit, transfer, balance check and mini statement – will be made available.
Public sector State Bank of India (SBI) on Wednesday took steps to provide banking facilities to customers at their doorstep. The bank has introduced a device for its customers through which various banking services can be availed.
SBI Chairman Dinesh Khara said the initiative aims to strengthen financial inclusion and provide essential banking services to the common people. This initiative is part of increasing accessibility and convenience in availing bank services. The move brings ‘kiosk banking’ straight to customers’ doorsteps. This provides greater flexibility to Customer Service Center (CSP) agents, helping them reach out to customers, especially those facing health issues, senior citizens and the disabled.
Khara said that under the new initiative, initially five core banking services – cash withdrawal, deposit, transfer, balance check and mini statement – will be provided. The share of these services in the total transactions on the Bank’s CSP is more than 75 percent. He said the bank also plans to launch nominee, account opening and card-based services under social security schemes later.
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