no need to share mobile number, shopkeepers will not be able to ask for your mobile number to pay the bill, the government is going to take a big decision – soon no need to share mobile number to get bill
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Customers have complained about several retailers not providing service to them if they refuse to provide their mobile number. Here “the vendors say that they cannot generate the bill unless the mobile number is given. This is an unfair and restrictive trade practice under the Consumer Protection Act. There is no rationale behind collecting this information. Unless the customers If there is no consent, they should not take the number.
No need to give mobile number
It is not necessary for customers in India to provide their mobile number to make purchases. But most of the time they have to give mobile number. According to officials, this is also a privacy concern and the customer has the right whether to share his mobile number or not. He said there are complaints of salespeople informing customers that they cannot generate bills without the contact number as it is inbuilt in the system.
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Can’t forcefully ask for number
According to the officials, he will give clear guidelines to the sellers that if a customer does not want to give his mobile number for the bill after purchasing the goods, then the salesperson should not insist on it. An advisory will be sent to the retail industry and bodies like CII, FICCI and ASSOCHAM to resolve the issue in the interest of consumers.
In another move, the ministry has sent its views on introducing universal charging port – USB Type-C – for smart phones, laptops and tablets to the Ministry of Electronics and IT, suggesting that the rollout of these chargers may start from June 2025. can be done. In fact, the ministry is insisting on using common chargers for only two types of electronic charging devices to reduce e-waste.
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