Technical glitch in IRCTC site, money deducted but ticket not being booked, passengers upset
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Indian Railway Catering and Tourism Corporation Passengers are facing trouble due to technical fault in the IRCTC site. Passengers complain that their money is being deducted but ticket booking is not being done. On the problems of the passengers, IRCTC said that due to technical fault, the passengers are facing problems from both the app and the website. Our technical team is working to resolve the issue. We will inform you as soon as the technical problem is fixed.
Railway told the way for booking
In the midst of technical trouble, it has been told by the Railways on Twitter that due to technical reasons, the ticketing service is not available on the IRCTC site and app. Chris’s technical team is working to resolve the issue. Alternatively tickets can be booked through other B2C players like Amazon, Makemytrip etc. The problem regarding payment for tickets is coming on the app and website. In this case, customers can opt for Ask Disha. Apart from this, if you have money in your IRCTC e-wallet, then you can book tickets from there as well.
Due to technical reasons, the ticketing service is not available. Our technical team is resolving the issue: IRCTC pic.twitter.com/icye6Jggp1
— ANI (@ANI) July 25, 2023
Railway will start new facility for tourist passengers
According to media reports, a new facility is going to be started soon by the Railways. Under this facility, the names of railway stations can be linked to famous things or tourist places of that place. With this, if passengers do not know the name of the place at the time of booking tickets, then they can deduct their ticket by entering the name of famous things or tourist places. While planning the journey, the passenger will also be able to see the names of many alternative stations.
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