UPI payment can be done even by saying ‘Hello UPI’, RBI Governor started special facility

[ad_1]

In the world of digital payments, India’s UPI is making waves all over the world. Its popularity is continuously increasing. Along with this, the work of making it easier is also going on continuously. National Payment Corporation of India (NPCI) has added a new feature. NPCI has provided the facility of voice mode payment through UPI, that is, now payment can be made easily through UPI by saying ‘Hello UPI’ on the mobile. This new facility ‘Hello UPI’ has been launched by RBI Governor Shaktikanta Das at the Global Fintech Fest. Currently this facility has been introduced in Hindi and English but soon it will be introduced in other regional languages. NPCI said that the Hello UPI facility will help consumers make UPI payments through UPI apps, telephone calls and voice through Internet of Things devices. The user will no longer need to manually input commands to transact through UPI. They can easily talk to the AI-powered solution to complete the payment.

The goal is to bring digital payments to the people

The process of making payments has become even simpler with the new facility of making voice transactions through UPI. Its objective is to connect consumers with digital payments. NPCI believes that the new features of UPI are aimed at bringing under the ambit of digital payments to millions of people who are not able to use it due to lack of smartphone, internet connectivity and limited digital literacy. NPCI said, the solution aims to bridge the digital payments gap for 11.4 crore lower-income families in India. These people largely live in rural or sub-urban areas and earn less than Rs 100,000 annually.

There will be no need of smartphone or internet

Making voice payments on UPI does not require a smartphone or internet connection. Therefore, people living in rural areas can access these facilities through their feature phones. Currently, a limit of Rs 100 has been kept for making payment through voice mode through the facility of Hello UPI. According to NPCI, before payment, customers can take approval from the bank by using credit line.

New facility will be available in two ways

This new facility will be available in two ways – oncall (through voice call) and in-app (through any UPI app). The on-call feature will allow users to dial a number where the user will be welcomed and guided through IVR to complete the payment process. The in-app feature will allow users to use their voice input on any UPI app to make payments. Additionally, the device will recognize the verbal request, and respond to the request.

UPI facility started on 6,000 ATMs of Bank of Baroda

Bank of Baroda (BoB) has started UPI ATM facility at its 6,000 ATMs across the country. According to the statement issued by BOB, it is the first public sector bank in the country to launch UPI ATM operated by NCR Corporation in coordination with National Payments Corporation of India (NPCI). The bank said that customers of its and other banks can withdraw cash from Bank of Baroda UPI ATMs without using their debit cards through the UPI-enabled mobile app.

[ad_2]

Source link